Step 2: Set up the Slack notification rules

You will set the rules to send notifications to Slack channels that are integrated with MiiTel.

  IMPORTANT

Slack00++.png

Contents

Create and set the Slack notification rule

  1. Log in to MiiTel Admin.
  2. Click Third Party Integration > Slack.
  3. Click the Notification rules tab > Add new notification rule.
  4. After you set all of the following fields, click Save.

Notification_rules02+.png

1Name: Enter the name of the notification rule

2Channel name: Set the Slack channel you want to receive the notifications. (This Slack channel must be integrated with MiiTel. You can't also set the channel that is already applied to another notification rule.)

3Circuit name: If you want to receive a notification when you made a call with a specified circuit or when you set up a circuit, please set the circuit name. (If you don't set this, all MiiTel circuits will be applied to this rule.)

4Notification trigger: Set the conditions of receiving the Slack notifications and the details of what you want to include in the notification. (you can select multiple conditions/options).

After you finished setting the Slack notification rule, you'll receive a notification on Slack that includes the details of the setting. (Please refer to the sample image below.)

Notification_rulesCreated01+.png

  IMPORTANT

Delete the Slack notification rule

  1. Log in to MiiTel Admin.
  2. Click Third Party Integration > Slack.
  3. Click the Notification rules tab.
  4. Click [ ellipsis-v-light__1_.svg ] on the notification rule you want to delete > click Delete.

Notification_rulesDelete02-.png

  1. On the confirmation screen, click Delete.

After you delete the confirmation rule, you will receive the following notification on Slack.

Notification_rulesDelete03.png

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