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Welcome to our Support

どんなことでお困りですか?

How can we help?

Bagaimana saya membantu Anda?

Logo
Logo

Welcome to our Support

どんなことでお困りですか?

How can we help?

Bagaimana saya membantu Anda?

Logo

Welcome to Speech API Support

どんなことでお困りですか?

How can we help?

Bagaimana saya membantu Anda?

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社内向けナレッジ

どんなことでお困りですか?

    • Bahasa Indonesia 日本語
  • 利用にあたってのご確認事項
  • MiiTel Speech API
  • Bahasa Indonesia 日本語
  1. MiiTel Support
  2. Frequently asked questions
  1. MiiTel Support
  2. MiiTel
  3. Frequently asked questions
  1. MiiTel Support
  2. MiiTel
  3. Frequently asked questions

Frequently asked questions

  • Audio
  • Calling
  • Audio recording
  • User account
  • Integrations
  • Contacts
  • Login
  • Contracts

Audio

  • Voice breaks up during a call
  • Calls are disturbed by unexpected noise
  • The other person cannot hear you or the volume of your voice is low
  • You cannot hear the other person during the call
  • How to stop echo during call

See all 7 articles

Calling

  • Cannot make calls to the other person
  • Takes a long time than usual to make calls
  • Cannot receive calls or not ringing
  • Notification of incoming calls is not displayed
  • Ringtone keeps ringing

See all 6 articles

Audio recording

  • Hearing sound interruptions when listening to a recording of the call
  • I hear only one audio when playing the recording of the calls
  • Cannot find the call history
  • Unable to download audio file of call history

User account

  • After deleting user accounts
  • After you changed the username of the existing user account

Integrations

  • Cannot integrate the record information of Salesforce to contact data in MiiTel Analytics
  • Activity history is not registered on Salesforce
  • MiiTel Phone is not displayed on Salesforce
  • Unable to login to MiiTel Phone for Salesforce
  • Different user is registered in ToDo (Not the person who made or received the call)

See all 6 articles

Contacts

  • Cannot import the CSV file into Contacts

Login

  • "You have exceeded the number of sessions allowed on one computer at a time." is displayed
  • Cannot log in to MiiTel or get logged out immediately after logging in

Contracts

  • How to use MiiTel on your smartphone
  • ご利用規約
  • Terms of Use
  • Syarat Penggunaan
  • MiiTel Status
    • Bahasa Indonesia 日本語

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