• Voice breaks up during a call
• Calls are disturbed by unexpected noise
• The other person cannot hear you or the volume of your voice is low
• You cannot hear the other person during the call
• You sometimes hear your own voice during the call

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• Cannot make calls to the other person
• Takes a long time than usual to make calls
• No ring tone
• Notification of incoming calls is not displayed
• Ringtone keeps ringing

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• Hearing sound interruptions when listening to a recording of the call
• Only you or the other person's voice can be played
• Cannot find the call history
• Unable to download audio file of call history

• After deleting user accounts
• After you changed the username of the existing user account

• Zoom integration (Beta) : There is no recordings displayed in Video Analytics (Beta)
• Activity history is not registered on Salesforce
• Cannot integrate the record information of Salesforce to contact data in MiiTel Analytics
• MiiTel Phone is not displayed in Salesforce
• Unable to login to MiiTel Phone for Salesforce

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• Cannot import the CSV file into Contacts

• "You have exceeded the number of sessions allowed on one computer at a time." is displayed
• Cannot log in to MiiTel or get logged out immediately after logging in

• How to use MiiTel on your smartphone