• Making a call with MiiTel Phone
• Receiving a call with MiiTel Phone
• Transfer a call to an internal extension
• Transfer a call to an external phone number
• How to make and receive internal calls

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• How to click to call from Excel
• How to click to call from Google Sheet
• Make a phone call with Salesforce's click to call

• Status of MiiTel Phone
• User status settings
• Outgoing calls only (Not accepting incoming calls)

• Use MiiTel Phone with Lightning Experience
• Use MiiTel Phone with Salesforce Classic