Aggregation and Analysis
- Dashboard - Overview
- Dashboard - Table
- Dashboard - Comparison
- Word frequency report
- Dashboard - Funnel (beta)
- Emotion recognition
- How to exclude a call history from the dashboard aggregation
- Call scoring rules
- How to create a call memo
- Add an automatic call memo to the call history
- Add an automatic call memo in the call history by specifying the conditions
- Keyword settings