New call history list (preview version)

On this page, we'd like to provide you with the details (new features and changes) about the new call history list. 

Contents

How to switch the version of the call history list

You can change the version by clicking on Switch to new Call History List or Switch to old Call History List from the top right of MiiTel Analytics.

eng_New_callhistorylist1.png

New search fields

We have added the following search fields. You can do searches from both the list display and flow display.

  • User name
  • Account name
  • Phone number (Circuit name)
  • Keyword

Call_history_list.png

The new location of the buttons to switch the display mode

We have moved the button to switch the display mode of the call history list below the search fields.

Call_history_list_buttons+.png

Changes in List display

eng_New_callhistorylist3.png

1The phone number (circuit name) used for outgoing and incoming calls

2The account name (top) and contact person name (bottom)

3The date of the phone call and dial begin time/call end time

4The extension number of the user who transferred the call and the user who answered the transferred call (only for histories of transferred calls)

Changes in Flow display

eng_New_callhistorylist4.png

1The phone number (circuit name) used for outgoing and incoming calls

2The account name (top) and contact person name (bottom)

3The date of the phone call and dial begin time/call end time

4The group name of the user and the audio file name

5The start time and end time of the call

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