Each trigger in MiiTel's Zapier integration has different items that can be set in Action. Please see the chart below for details.
Contents (Supported triggers)
Incoming Unanswered (unanswered incoming calls)
| Item | Sample | Definition | Type of data |
|---|---|---|---|
| 1. Account Name: | sample_account_name | Account name | Text |
| 1. Contact Person Name: |
sample_contact_person_name | Contact person name | Text |
| 1. Call End At: | 2021-09-28T04:1…10.471367+00:00 | Call end time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Call Type: | sample_call_type | Call type | Text |
| 1. Dial Begin At: | 2021-09-28T04:1…10.471367+00:00 | Dial begin time (Coordinated Universal Time (UTC)) | Date/time |
| 1. From Number: | sample_from_number | Phone number of the caller | Number |
| 1. Tenant ID: | sample_tenant_id | Company ID | Text |
| 1. To Number: | sample_to_number | Phone number of the called person | Number |
Answering Machine Recorded (recording answering machines)
| Item | Sample | Definition | Type of data |
|---|---|---|---|
| 1. Account Name: | sample_account_name | Account name | Text |
| 1. Contact Person Name: |
sample_contact_person_name | Contact person name | Text |
| 1. URL: | https://sample.miitel.jp/app/calls/sample_call_id | URL of call history | Text |
| 1. Call Begin At: | 2021-09-28T04:1…10.471367+00:00 | Call begin time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Call End At: | 2021-09-28T04:1…10.471367+00:00 | Call end time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Call ID: | sample_call_id | Sequence ID | Text |
| 1. Call Type: | sample_call_type | Call type | Text |
| 1. Dial Begin At: | 2021-09-28T04:1…10.471367+00:00 | Dial begin time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Forwarded Number: | sample_forwarded_number | Forwarded phone number | Number |
| 1. From Number: | sample_from_number | Phone number of the caller | Number |
| 1. Tenant ID: | sample_tenant_id | Company ID | Text |
| 1. To Number: | sample_to_number | Phone number of the called person | Number |
Phone Analysis Completed (End of speech recognition)
| Item | Sample | Definition | Type of data |
|---|---|---|---|
| 1. Account Name: | sample_account_name | Account name | Text |
| 1. Contact Person Name: |
sample_contact_person_name | Contact person name | Text |
| 1. Rally: | 10 | Number of rallies | Number |
| 1. Tlr: | 2.345 | Talk:Listen | Number |
| 1. URL: | https://xxxxxx.miitel.jp/app/calls/sample_call_id | URL of call history | Text |
| 1. Amd Probability: | 0.75 | Voicemail ％ | Number |
| 1. Call Begin At: | 2021-09-28T04:1…10.471367+00:00 | Call begin time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Call End At: | 2021-09-28T04:1…10.471367+00:00 | Call end time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Call ID: | sample_call_id | Sequence ID | Text |
| 1. Call Type: | sample_call_type | Call type | Text |
| 1. Customer F0: | 5.678 | Fundamental frequency (Customer) | Number |
| 1. Customer Speechrate: |
9.123 | Speech rate (Customer | Number |
| 1. Customer Variance: | 7.891 | Intonation (Customer) | Number |
| 1. Dial Begin At: | 2021-09-28T04:1…10.471367+00:00 | Dial begin time (Coordinated Universal Time (UTC)) | Date/time |
| 1. Forwarded Number: | sample_forwarded_number | Forwarded phone number | Number |
| 1. From Number: | sample_from_number | Phone number of the caller | Number |
| 1. Operator F0: | 6.789 | Fundamental frequency (Operator) | Number |
| 1. Operator Speechrate: |
1.235 | Speech rate (Operator) | Number |
| 1. Operator Variance: | 8.912 | Intonation (Operator) | Number |
| 1. Overall: | 0.123 | Overall score | Number |
| 1. Overlap: | 1.234 | Number of overlaps | Number |
| 1. Silence: | 10 | Number of silences | Number |
| 1. Speech Recognition: | sample_speech_recognition | Speech recognition (Without fillers) | Text |
| 1. Speech Recognition Summary: | sample_speech_r…gnition_summary | Speech recognition (Summary) | Text |
| 1. Tenant ID: | sample_tenant_id | Company ID | Text |
| 1. To Number: | sample_to_number | Phone number of the called person | Number |
Video Analysis Completed (End of speech recognition of MiiTel Live or MiiTel for Zoom)
| Item | Sample | Definition | Type of data |
|---|---|---|---|
| 1. Title: | sample_title | Name of meeting | Text |
| 1. End At: | 2023-08-25T02:06:46.312807 | End time | Date/time |
| 1. URL: | https://acme.miitel.jp/app/video/00000000-0000-0000-0000-000000000000 | URL of video history | Text |
| 1. Speech Recognition: | sample_speech_recognition | Speech recognition | Text |
| 1. Start At: | 2023-08-25T02:06:46.312807 | Start time | Date/time |
| 1. Tenant ID: | sample_tenant_id | Company ID | Text |
| 1. Video ID: | 00000000-0000-0000-0000-000000000000 | Sequence ID | Text |