On the Storage page, you can download CSV for the specified period in Call History List.
For this page, we would be explaining how to download the CSV file from the Storage page.
Only users who have the permission to Export call history as CSV in Service Permission Settings can see the Storage page. Users who do not have permission will not see 
in MiiTel Analytics.
in MiiTel Analytics.- Click Storage in MiiTel Analytics.
- If the CSV file is already created, click
on the right of the file you wish to download. The download will begin.
- Click Storage in MiiTel Analytics.
- Click [+ Create a file] in the top right corner.
- From the screen displayed below, please change the settings.
1Type: Set the call history list display type to download.
2Period: Set the period of the call history to be included in the CSV file.
3Encoding: Select the character encoding for the CSV file.
4Locale: Set the language of each description for the exported CSV file (Japanese or English).
- After the setup is finished, click [+ Create].
- When the Processing state changed from Waiting to Completed, click
to download the CSV file.
- To check the process state on the storage page, click
on the upper right corner of the screen and refresh the page from time to time.
- Depending on the period you specify, it may take some time for the CSV file to be created. In this case, you can set up an e-mail notification as to when the process is completed, you will be notified.