You can switch to the flow display in the call history list. In flow display, you can check the following details.

• From which user to which user an extension transfer has been done.
• If multiple actions are set in incoming call rules, during which action, which user of which group has answered.
• If multiple actions are set in incoming call rules, during which action was the call disconnected.

1. Click Call History List in MiiTel Analytics.
2. Click Flow Display located in the upper right corner of the page.