1. MiiTel Support
  2. MiiTel
  3. Call history management
  4. Call history
  1. MiiTel Support
  2. MiiTel
  3. Call history
  4. Delete a call history
  1. MiiTel Support
  2. MiiTel
  3. Call history
  4. Delete a call history

Delete a call history

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You can delete a call history (e.g., delete a recording or a call history for a test call) by performing the following steps. 

  NOTE

  •   Only users who have administrative privileges can delete a call history.
  •   You can not recover deleted call histories.
  1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
  2. Click headphones-solid__1_.svg Call History.
  3. Select the call history data you want to delete.
  4. Click Operation > Delete.

eng_callhistory_delete_July2023.png

  1. Click OK on the message "Are you sure to delete?".
  1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
  2. Click table-solid.svg Call History List.
  3. On the call history you want to delete, click Operation > Delete.

eng_0ct25_delete_flow.png

  1. Click OK on the message "Are you sure to delete?".
  1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
  2. Click table-solid.svg Call History List.
  3. Check the boxes of the call histories you want to delete.
  4. Click Operation > Delete call histories.

eng_call list_delete_multi_2023Nov7.png

  1. Click OK on the message "Are you sure to delete?".

  IMPORTANT

  •   You can only delete multiple call histories from the List display.

  NOTE

  •   After you delete the call history, it will also be removed from the Call History List.
  •   The data of the deleted call history will not longer be included in the Dashboard.
  •   You can check when and who deleted the call history from the Audit log.

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