summary text function

You can check the summary text which summarizes the important conversation from the speech recognition result (transcription) of the call contents. This makes it easy to take minutes and share the content of the call.


How to check the summary text


Call audio recorded by MiiTel will be transcribed by speech recognition (beta). Speech balloons containing words and phrases that are estimated to be of high importance are extracted as summary sentences from the results. The importance rating is determined by scoring the vocabulary and phrases spoken in calls with the same company ID.

  • In MiiTel Analytics [call history] __________2019-09-30_19.19.59_2.png.
  • Scroll to the bottom of the screen and click the Speech Recognition Results (Summary Text) tab under Speech Recognition (Beta).
  • _______.png

    You can copy the entire summary text by clicking the Copy to Clipboard button at the bottom within the Speech Recognition Results (Summary Text) tab. 

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