HubSpot Activity Integration

With HubSpot activity integration, users can check the time and type of MiiTel phone calls on HubSpot.

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  • To use this feature, you'll need to set the HubSpot integration.
  • Only one Hub ID can be integrated for one Company ID.

How to integrate

  1. Log in to MiiTel Admin. 
  2. Click Third Party Integration > HubSpot
  3. Click the Activity integration tab.
  4. Check Enable activity integration.

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  1. Registration timing: Choose when to register the call history URL to HubSpot activity.
  • After the call begins: The following fields will be created on MiiTel call history.
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  • After the call ends: The following fields will be created on MiiTel call history.
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  1. After you have completed setting the integration, click Save.
  • Do not include hyphens (-) or spaces when registering the phone number to HubSpot. The activity will not be registered to the HubSpot record if hyphens or spaces are included in the phone number.
  • If there are multiple records for the same phone number, the activities will be registered by the following conditions.
    • If you are using MiiTel Phone for HubSpot and make a call to the phone number on the page where MiiTel Phone is activated:
      → Activities will only be registered on the page where MiiTel Phone is activated.
    • Other than the above
      → Activities will be registered to all records with the same phone number.

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