HubSpot Activity Integration

With HubSpot activity integration, users can check the time and type of MiiTel phone calls on HubSpot.



  •   To use this feature, you'll need to set the HubSpot integration.
  •   Only one Hub ID can be integrated for one Company ID.

How to integrate

  1. Log in to MiiTel Admin. 
  2. Click Third Party Integration > HubSpot
  3. Click the Activity integration tab.
  4. Check Enable activity integration.


  1. Registration timing: Choose when to register the call history URL to HubSpot activity.
  • After the call begins: The following fields will be created on MiiTel call history.
  • After the call ends: The following fields will be created on MiiTel call history.
  1. After you have completed setting the integration, click Save.


  •   Do not include hyphens (-) or spaces when registering the phone number to HubSpot. The activity will not be registered to the HubSpot record if hyphens or spaces are included in the phone number.
  •   If there are multiple records for the same phone number, the activities will be registered by the following conditions.
  • If you are using MiiTel Phone for HubSpot and make a call to the phone number on the page where MiiTel Phone is activated:
    → Activities will only be registered on the page where MiiTel Phone is activated.
  • Other than the above
    → Activities will be registered to all records with the same phone number.

Was this article helpful?