If you enable the auto ACW, the status of your MiiTel Phone will automatically become Post-call while the call memo registration screen is displayed.
Enable the auto ACW
- Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
- Click
Open MiiTel Admin on the top right of the page.
- Click Call Settings > Softphone Setting.
- Check Enable auto ACW.
- Click Save.
What you can do with MiiTel Phone when the auto ACW is enabled or disabled
If you enable the auto ACW, the status of your MiiTel Phone will automatically become Post-call, and you won't be able to pick up incoming calls. Check below for details on what you can do with your phone regarding this setting.
After you end a phone call, the status of your MiiTel Phone will become Available. You will be able to pick up incoming calls even while you are entering a call memo.
After you end a phone call, the status of your MiiTel Phone will become Post-call. If you want to be available for incoming calls, change the status to Available.