The Bookmark feature allows you to record the parts of the call that you want to review (after the call is over).
How to create a Bookmark
How to edit and share a bookmark
- Log in to MiiTel Analytics and click Call History
. - Click on the call history with the bookmark you want to edit.
- Scroll down to the bottom of the screen and click Edit on the bookmark registered in Comment.
- Edit the comment and click Update.
- Confirm that the revised information has been reflected.
NOTE
- Only users who have entered the bookmark or comment can edit the information.
- You can create a link for the start of playback by directly typing the time, such as 03:25.
- Log in to MiiTel Analytics and click Call History.
- Click on the call history with the bookmark you want to share.
- Scroll down to the bottom of the screen and click Share on the bookmark registered in Comment.
- Click Copy to clipboard to copy the shareable URL.
- After Copied to clipboard message has been displayed, you can send this URL to share the information by mail or chat.
NOTE
- When you access the shared URL, the corresponding Call History page will be displayed. Therefore, only users with a MiiTel account can access this URL.
- log in to MiiTel Analytics and click Call History.
- Click on the call history with the bookmark you want to delete.
- Scroll down to the bottom of the screen and click Delete on the bookmark registered in Comment.
- Click OK on the Are you sure you want to delete? message.
IMPORTANT
- Only users who have entered the bookmark or commented can delete the bookmark.
NOTE
- If you register a bookmark during a call or specify the start time in a comment (ex: 02:11), this start time will become a link. Clicking on this link will display your Call History with a slider indicating where to start playback.