1. MiiTel Support
  2. MiiTel
  3. Dashboard and analysis
  4. Aggregation and Analysis
  1. MiiTel Support
  2. MiiTel
  3. Aggregation and Analysis
  4. Preparation of response memos
  1. MiiTel Support
  2. MiiTel
  3. Aggregation and Analysis
  4. Preparation of response memos

Preparation of response memos

  • 管理者向け設定・機能
  • タグ

The Answer Memo feature allows you to tag your call history with pre-registered items after the call is over.

  1. In MiiTel Analytics [Settings] __________2019-10-01_18.33.51.png.

  2. Click "Response Notes".

  3. Check the "Enable Response Notes" checkbox.

_______.png

  1. Enter the Correspondence Memo in the Item field and click the Register button.

    .
You can register up to 100 response memos.
.
If you check the "Mark as positive" box, the response will be recorded as exemplary and can be used in the analysis function to be released in the future.

__________2019-10-08_17.14.52.png

You can also enter pictograms in the response memo. Adding emoticons makes it easier to understand the appearance.

__________2019-11-19_21.59.13.png

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