1. MiiTel Support
  2. Aggregation and Analysis

Preparation of response memos

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The Answer Memo feature allows you to tag your call history with pre-registered items after the call is over.

  1. In MiiTel Analytics [Settings] __________2019-10-01_18.33.51.png.

  2. Click "Response Notes".

  3. Check the "Enable Response Notes" checkbox.

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  1. Enter the Correspondence Memo in the Item field and click the Register button.

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You can register up to 100 response memos.
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If you check the "Mark as positive" box, the response will be recorded as exemplary and can be used in the analysis function to be released in the future.

__________2019-10-08_17.14.52.png

You can also enter pictograms in the response memo. Adding emoticons makes it easier to understand the appearance.

__________2019-11-19_21.59.13.png

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