You can register a response memo to classify your response history. If you register a response memo, you can more easily perform aggregation and analysis in the dashboard. In addition, you can set up Salesforce Activity History Link to register the response memo to the Salesforce activity history.
You can also configure the settings to register the response memo in the Salesforce activity history..
You need to create a response memo in advance. Please refer to Creating a response memo for how to create one..