Audit Log

The Audit log page allows you to see the history of creation, revision, and deletion for Login, User management, Group management, and Security settings.

This feature is only available for managers, as users who have administrative privileges can use this feature.

Refer to the audit log

  1. Log in to MiiTel Admin.
  2. Click  Security > Audit Log.
  3. Click [+] in each log to see the details.

AuditLog.png

Search with keywords like details or User name

  1. To search by the content of operation details, select from the Operation drop-down menu.
    The following is the list of all operations that can be checked.

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  • Login: Login details of each user (Date, time, and access route)
  • User: Details of the settings, changes, and deletions made in User List.
  • Group: Details of the settings, changes, and deletions made in User Group.
  • Tenant setting: Who and when the IP addresses were added or changed in the Security setting.
  • Phone number settings: Details of the settings, changes for the name of the circuit, and prefix number made in Phone Number Management.
  • Incoming call filter: History of creating, editing, or deleting any of the incoming call filters and the user name who made those actions.
  • Incoming call rule: History of creating, editing, or deleting any of the incoming call rules and the user name who made those actions.
  • Sound: Details of the settings/changes that were created or deleted, and the name of the files in Sound setting.
  • Automatic call forwarding: Details of the settings/changes for automatic transfer calls made in Auto Transfer.
  • Voicemail settings: Details of the settings/changes, and actions made in Voicemail settings.
  • Queue: History of creating, editing, or deleting any of queues and the user name who made those actions.
  • Blocked numbers list: The list of phone numbers that you have set to reject both incoming and outbound calls in Call rejection setting.
  • Incoming call blocking settings: Details of the settings/changes made in Incoming call rejection.
  • Outbound call blocking settings: Details of the settings/changes made in Outbound call rejection.
  • Voice File: User name and file name of the audio file downloaded.
  • Call History: History of Settings to not include call history in the dashboard, Delete call history, and Download call history.
  • Transcript corrected: History of correcting speech recognition.
  • Contacts: History of contacts exported.
  • Storage: History of creating, exporting, or deleting the CSV file, which was done on the storage or call history list screen.
  • Scheduled execution: History of creating or deleting the schedule of creating the call history.
  • Softphone settings: History of automatic ACW settings, URL settings displayed for incoming calls.
  • HubSpot settings: History data of users enabling or disabling the integration with HubSpot (Enabled is shown as Add. Disabled is shown as Delete.)
  • HubSpot activity settings: History of HubSpot activity integration settings
  • Amazon S3 integration: History of Amazon S3 integration settings
  • Salesforce integration: History data of users enabling or disabling the Salesforce integration
  • Salesforce activity history integration: History of Salesforce activity history integration settings
  • Zapier integration: History of turning the Zap ON or OFF. ("Zapier Integration/Create" is displayed when it's ON, "Zapier Integration/Delete" is displayed when it's OFF.)
  1. To search by user name, select from User drop-down menu.

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