Uploading an audio file to MiiTel

If you would like the phone to play an announcement when you receive a call during non-business hours or use a specific voice message as your voicemail, please upload that audio file to MiiTel Admin.

Contents

Upload an audio file

  1. Log in to MiiTel Admin.
  2. Click Incoming > Sound
  3. Click Add new sound.

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  1. Click Select file then select the audio file you wish to upload.
  2. After selecting the file, click Save.

sound2.png

  • Audio files can be created using audio editing software, audio recorder in Windows 10, or recording software such as Audacity.
  • You can upload an audio file of up to 8MB.
  • Create the audio file as a Wave (.wav) or MP3 (.mp3) format. (For audio files with other formats, convert them to .wav or .mp3)
  • If you want to input the audio file for incoming calls, you need to set up the incoming call rule. For details, please see Incoming Rule Management
  • After the audio file is uploaded, the sound quality is automatically adjusted to a format that can be played as the phone audio.

Change details of the audio file

You can edit the name and description of the audio file that has been uploaded to MiiTel Admin.

  1. Log in to MiiTel Admin.
  2. Click Incoming > Sound
  3. Click  ellipsis-v-light__1_.svg for the file you wish to edit > click Edit.

sound_edit.png

  1. After you finished editing, click Save.

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Delete an audio file

  1. Log in to MiiTel Admin. 
  2. Click Incoming > Sound
  3. Click ellipsis-v-light__1_.svg for the file you wish to delete > click Delete.

sound_delete.png

  1. Click Delete on the confirmation screen. 

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If the deleted audio file is set in the incoming call rule, the action with the corresponding audio file will also be deleted.

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