This page will walk you through the steps to get you logged in and ready to use the MiiTel Phone if you are using the Salesforce Classic UI.
When you login to Salesforce.com as a MiiTel Phone-enabled user, you will see the MiiTel Phone tab or MiiTel Phone in the bottom left corner of the screen..
Enter your login ID and password to login to your MiiTel Phone.
- Once the login is complete, the keypad will appear as shown below.
Frequently Asked Questions
Can I keep the call even if I move pages?.
- Please note that in Salesforce Classic, the call will be disconnected when the page is moved due to Salesforce's mechanism. If your organization is ready to migrate to Lightning Experience, please consider it.
Can I change the position of the softphone tab in the upper right corner of the screen?
- Due to Salesforce specifications, it cannot be changed.