I hear only one audio when playing the recording of the calls

Using one ear headset

  • In order to listen to the recording of the calls easily, MiiTel records the customer and operator sides separately (stereo recording). Therefore, if you are listening with earphones or headphones by one ear, we recommend you to listen with both ears, or play both sides by using stereo speakers.

Headset or earphones are not properly connected to your computer 

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