Calls are disturbed by unexpected noise

If you are experiencing unexpected noise during a call, please try each of the following solutions.

Use recommended USB-connection type headset

Earphone microphones tend to pick up surrounding noise. To solve this problem, we recommend customers use USB-connection-type headsets. We recommend customers use USB-connection-type headsets.

Make sure you are not using your computer's built-in microphone

Please check the microphone settings by the following steps.

  1. Open MiiTel Phone.
  2. Click ellipsis-h-light.svg Menu  > Settings > Audio.
  3. Check if the correct device is set for Mic.


Check the power of the router

  • Unplug the power of your router and then try to reconnect it.
  • If you are connecting the router to the power strip or other similar tools, the router may not have enough power to operate, and the functions may become unstable. Please try connecting the router directly to the power outlet.

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