1. MiiTel Support
  2. MiiTel
  3. Getting started
  4. Setup of MiiTel Phone
  1. MiiTel Support
  2. MiiTel
  3. Setup of MiiTel Phone
  4. How to set up MiiTel Phone Desktop
  1. MiiTel Support
  2. MiiTel
  3. Setup of MiiTel Phone
  4. How to set up MiiTel Phone Desktop

How to set up MiiTel Phone Desktop

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Edited

Edited

MiiTel Phone Desktop is available for both Windows and macOS.

Contents

System requirements for MiiTel Phone Desktop

< Windows >
Recommended OS: Windows 10 (64-bit) * 32-bit version is not supported.
Memory: 4 GB or more (8 GB or more recommended)
CPU: Dual-core 1 GHz or more (Dual-core 2 GHz or more recommended)

< macOS >
Recommended OS: macOS 10.10 (Yosemite) or later
Memory: 4 GB or more (8 GB or more recommended)
CPU: Dual-core 1 GHz or more (Dual-core 2 GHz or more recommended)

Step 1: Get the installer from MiiTel Analytics

You can download the MiiTel Phone Desktop Installer from MiiTel Analytics. Therefore, you will first need to log in to MiiTel Analytics.

  1. Go to MiiTel Analytics login URL (https://<Company ID>.miitel.jp/).

  NOTE

  •   If you are unsure of your login URL, please check with Support or your sales representative.
  1. Click on Username in the upper right corner of MiiTel Analytics screen.
  2. Click Download MiiTel Phone Desktop.

desk1.png

  1. Download the Installer for the computer OS you wish to use MiiTel, as shown on the screen below.

Screen_Shot_2022-01-21_at_16.09.47.png

Step 2: Install MiiTel Phone

Install MiiTel Phone on your computer from the Installer.

  1. Double-click MiiTelSetup.exe.

  NOTE

  •   To install by command without running the installer, please run MiiTelSetup.exe /S.
  1. Click Yes in User Account Control window.

desk_opt3.png

  1. The installation will automatically start.

image.png

  1. Open MiiTel.dmg file.
  2. In the window shown below, drag and drop the application into the Applications folder.

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Step 3: Launch MiiTel Phone Desktop and log in

Launch the installed MiiTel Phone Desktop and log in.

  1. Click MiiTel Phone from the Start Menu.
  2. Enter your company ID.

  NOTE

  •   Company ID is the subdomain part of the URL you use to log in to MiiTel Analytics. For example, https://yourcompany.miitel.jp/, "yourcompany" is the company ID.
  1. Enter your login ID and password and click the Login.
  1. Click Launchpad.

  1. Click MiiTel (you can also double-click MiiTel from Finder > Application).

desk2.png

  1. Enter your company ID.

  NOTE

  •   Company ID is the subdomain part of the URL you use to log in to MiiTel Analytics. For example, https://yourcompany.miitel.jp/, "yourcompany" is the company ID.
  1. Enter your login ID and password and click Login.

Screen_Shot_2022-01-21_at_16.10.36.png

 

There are several optional settings in MiiTel Phone Desktop. Please check the Optional Settings for MiiTel Phone Desktop for instructions.

How to uninstall MiiTel Desktop

You can remove the installed application by following the steps from the pages below.

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