You can use MiiTel with Google Chrome extension.
Contents
NOTE
- Enabling this feature may cause problems for some websites, such as broken layout, incorrect operation, or taking a long time to load the page. Also, MiiTel's click to call cannot be used together with other Google Chrome extensions that have click to call services.
Step 1: Install MiiTel Phone Chrome Extension
NOTE
- If you are already logged in to MiiTel Analytics, click Download MiiTel Phone Chrome Extension from your username in the upper right corner of the screen.
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Click Add to Chrome.
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Click Add extension.
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If the following icon is added to the upper right corner of your browser, the installation is completed.
Step 2: Set up your company ID
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Click the MiiTel add-on icon in the upper right corner of the screen.
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Enter your company ID.
( Company ID is the subdomain portion of the URL to log in to MiiTel Analytics. For example, forhttps://yourcompany.miitel.jp/,yourcompanywill be the company ID)
NOTE
- If you are already logged in to MiiTel Analytics, you can check the company ID from the username on the upper right corner of the screen.
Step 3: Setup to make calls by clicking the phone number on the website (Click to call feature)
Click to call allows you to call a phone number displayed on the website in Google Chrome by only clicking the link. This setting can be applied to all websites or by selecting the websites yourself.
- Apply click to call to some websites
- Apply click to call to all websites
- Apply click to call to phone numbers on Salesforce
After the setup is completed, the phone number displayed on the web page will be converted into a link, which can be clicked to call that phone number. 
IMPORTANT
- Texts that look similar to a phone number may accidentally be converted to a click to call link.
＜Apply click to call to some websites＞
- Uncheck Enable click to call feature for all websites.
- Enter all URLs of the websites you want the click to call feature to be applied to Websites to enable click to call feature.
- Click Save.
＜Apply click to call to all websites＞
- Check Enable click to call feature for all websites under Click to Call.
- Enter all URLs of the websites you do not want the click to call feature to be applied to Websites to disable the click to call feature.
- Click Save.
<Apply click to call to the phone numbers on Salesforce>
If you want to be able to click the phone numbers on the Salesforce page to make a call, please change the settings as the following.
- Check Enable click to call feature for Salesforce.
- Click Save.
Web services you can use click to call
- We have confirmed that click to Call can be used with the following web services.
- Gmail
- Google Calendar
- Google Maps
- Google Docs
- Microsoft Office 365 Outlook
- Microsoft Office 365 Word Online
- Salesforce (Lightning Experience) * Except report screens
- Salesforce (Salesforce Classic) * Except report screens
- HubSpot CRM (List screen only)
- Zendesk Support
- Cybozu kintone
- Slack
- The following web services are not supported.
- Google Spreadsheet
- Microsoft Office 365 Excel Online
- Microsoft OneNote
NOTE
- You can also use Google Spreadsheet to create a click to call link. For more details, please refer to How to click to call from Google Spreadsheet.
How to launch MiiTel Phone Chrome Extension
- Click on the MiiTel icon that appears in the upper right corner of your Google Chrome browser screen.
- MiiTel Phone will be displayed.
IMPORTANT
- Texts that look similar to a phone number may accidentally be converted to a click to call link.
Reference: How to change your company ID
- Right-click on the add-on icon that appears in the upper right corner of the screen.
- Click Options.
- Enter your new company ID in the form and click Save.
