You can create a view in which you can customize the user, phone number, and other items displayed on the real-time monitor. If you create different views for teams and circuits, you can check the user's activity status and the circuit's current situation easily. 

Create a new view

1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
2. Click Open MiiTel Call Center.
3. Click Change view > ＋ Create view.

1. Enter the name of the view.

1. You can customize the details that will be displayed in the view from the following menus.

• Circuit list
• Display fields for the circuit list
• User list
• Display fields for the user list

1. Click Save.

Edit a view

1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
2. Click Open MiiTel Call Center.
3. Click Change view.
4. Cilck for the view you want to edit > click Edit.
5. After you edit the view, click Save.

Duplicate a view

You can create a new view with the same details as the existing view. You can also duplicate a view created by other users.

1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
2. Click Open MiiTel Call Center.
3. Click Change view.
4. Click for the view you want to duplicate > click Duplicate.
5. If necessary, change the settings of the view.
6. Click Save.

Share a view

1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
2. Click Open MiiTel Call Center.
3. Click Change view.
4. Click for the view you want to share > click Share.
5. Click Copy to clipboard.
6. You can send the copied URL by email or chat to share the view with other users.

Delete a view

1. Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
2. Click Open MiiTel Call Center.
3. Click Change view.
4. Click for the view you want to delete > click Delete.
5. Click Delete on the confirmation screen.