This page explains how to change the language or timezone.
Contents
Change the language
You can change the language from MiiTel Analytics and MiiTel Admin.
-
Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
- Click the user name located on the top right.
- Click Change Language and Timezone.
- Select the language, then click Save.
-
Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics with an account that has administrative privileges.
-
Click
Open MiiTel Admin on the top right of the page.
- Click User > User List.
- For the user you will be changing the language, click
.
- Click Edit.
- Select the language, then click Save.
Change the timezone
You can change the timezone from MiiTel Analytics and MiiTel Admin.
-
Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics.
- Click the user name located on the top right.
- Click Change Language and Timezone.
- Select the timezone, then click Save.
- Visit https://account.miitel.jp/v1/signin and log in to MiiTel Analytics with an account that has administrative privileges.
-
Click
- Click User > User List.
- For the user you will be changing the timezone, click
- Click Edit.
- Select the timezone, then click Save.
What happens after you change the language or timezone
The changes will apply to the following services.
Language
- MiiTel Admin
- MiiTel Analytics
- MiiTel Call Center
- MiiTel Phone (except MiiTel Phone Mobile)
Timezone
- MiiTel Analytics
- The date and time included in the following CSV files (created from Storage) will be displayed with the new timezone.
- Call history (list)
- Video history
- Video history (by participant)
- The date and time included in the CSV file that has the update of the predictive dialer will be displayed with the new timezone.
- The date and time included in the following CSV files (created from Storage) will be displayed with the new timezone.
IMPORTANT
- The new timezone will not be applied to the schedule of creating the CSV file. To change the timezone, create a new schedule after you change the settings on MiiTel Analytics or MiiTel Admin.