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  2. MiiTel
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  1. MiiTel Support
  2. MiiTel
  3. Integrate with other services
  4. Connect a desk phone to MiiTel
  1. MiiTel Support
  2. MiiTel
  3. Integrate with other services
  4. Connect a desk phone to MiiTel

Connect a desk phone to MiiTel

編集日:

Edited

Edited

This page explains how to set up the desk phone (GRANDSTREAM GRP260x series) to connect as a MiiTel extension terminal.

  Permissions or subscriptions required

  • You need Deskphone option for use. For more details, please contact our sales representative or customer success.

Contents

Supported models

  NOTE

  •   Some models have P, W, or G at the end since they have additional features like the PoE power supply (feature to receive power supply from PoE-compatible HUB), Wi-Fi, Gigabit LAN, etc.

Connect your desk phone to the network

The settings will differ depending on whether you will use the PoE power supply.

  1. Connect the handset to the back of the desk phone.
  2. Connect the LAN cable to PoE-compatible HUB.
  3. Check if the desk phone has started.
  1. Connect the LAN cable to PoE-incompatible HUB.
  2. Connect the handset to the back of the desk phone.
  3. Connect the desk phone's power plug.
  4. Check if the desk phone has started.

Set up your network

Next, you will set up the network for your desk phone.

If you want to change from static IP to DHCP, perform the following settings. When you get a new desk phone, DHCP is already enabled, so you do not need to do anything for this part.

  1. Press the button on the center of the keypad.

DF_button_circle.png

  1. Select Settings > 5. Network Settings > 2. IPv4 Settings > 1. IPv4 Address Type. (Menu items may differ depending on the model.)
  2. Select DHCP with the left and right keys.

Below are the settings for using a desk phone with static IP. When you get a new desk phone, DHCP is enabled, so perform the following settings.

  1. Press the button on the center of the keypad.

DF_button_circle.png

  1. Select Settings > 5. Network Settings > 2. IPv4 Settings > 1. IPv4 Address Type.
  2. Select Static with the left and right keys.
  3. Press the button on the center of the keypad again.
  4. Select Settings > 5. Network Settings > 2. IPv4 Settings > 1. IPv4 Address Type.
  5. Set the following items.
  • 2. IPv4 address: IP address you will assign to the desk phone.
  • 3. Subnet mask: Subnet mask of the network.
  • 4. Gateway: IP address of the default gateway.
  • 5. Primary DNS Server: IP address of the DNS server.

  NOTE

  •   For entering numbers, use the buttons from 0 to 9.
  •   For entering a dot, use the asterisk (*).
  •   If you want to delete, use the soft keys (Four buttons below the screen).
    DF_softkey.png

Log in to your desk phone

Next, you will log in to your desk phone. To log in, you would need a computer that has access to the same network as your desk phone.

  1. Press the button on the center of the keypad.

DF_button_circle.png

  1. Select Status > 1. Network status > 2. IPv4: (IP address).
  2. Check the IP address displayed on the desk phone.
  3. Open the web browser from the computer that is connected to the same network as the desk phone.
  4. On the address bar, enter the desk phone's IP address to access the desk phone.
  5. On the login screen, enter the user ID and password.
  • User ID: Initial user ID is admin.
  • Password: Initial password is displayed on the desk phone. (Once you see the login screen on your web browser, you will see the password on the desk phone's screen.)

image3.png

  NOTE

  •   After your first login, you will be asked to change your password.
  1. After you log in, you will see the following status screen.

DF_after_login.png

Set up your account

Next, you will set up your account for using your desk phone.

  1. From the menu, click Accounts > Accounts.
  2. Click Account 1.
  3. Click the General Settings tab.
  4. Set the following items.

eng_dp_general.png

1Account Active: Check here.

2Account Name: Enter your extension number.

3SIP Server: Enter the server name that you have received from us.

4SIP User ID: Enter the user ID that you have received from us.

5SIP Authentication Password: Enter the password that you have received from us.

  1. Click Save and Apply.

Set up the SIP

Next, you will set up your desk phone's operation settings to match with MiiTel.

  1. From the menu, click Accounts > Accounts.
  2. Click Account 1.
  3. Click the SIP Settings tab.
  4. Set the following items.

eng_dp_SIP.png

1REGISTER Expiration: 5

2SIP Transport: TLS/TCP

  1. Click Save and Apply.

Set up the codec

You will continue to set up your desk phone's operation settings to match with MiiTel.

  1. From the menu, click Accounts > Accounts.
  2. Click Account 1.
  3. Click the Codec Settings tab.
  4. For SRTP Mode, select Enabled But Not Forced.

eng_dp_codec.png

  1. Click Save and Apply.

Check the status of your desk phone

Lastly, you will check and see if your desk phone is connected to the MiiTel server.

  1. From the menu, click Accounts > Account Status.
  2. If Account 1's icon is green, you have successfully connected your desk phone to the MiiTel server.

eng_dp_status.png

  NOTE

  •   If Account 1's icon is gray, check the following.
    ・ Check if the network (connected to your desk phone) can connect to the internet.
         (You can not use the desk phone with a local network.)
    ・ Double-check the settings you have made on Set up your network.
    ・ Double-check the settings you have made on Set up your account, Set up the SIP, or Set up the codec. 

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