MiiTel's login screen is going to change from February 28, 2023. With this change, customers who are logging in to MiiTel with a login ID registered to multiple company IDs will need to enter the login ID, password, and company ID to log in to MiiTel.

Schedule

February 28, 2023 (at night/JST)

Affected services

• MiiTel Admin
• MiiTel Analytics
• MiiTel Phone (all phone apps and extensions excluding MiiTel Phone Desktop and MiiTel Phone Mobile)

Details

• Customers who are logging in to MiiTel with a login ID registered to multiple company IDs will need to enter all of the following to log in to MiiTel.
  
  • Login ID
  • Password
  • Company ID
• The login screen will be the same for MiiTel Analytics and MiiTel Admin. After you log in from the new screen, you will first access to MiiTel Analytics. To access MiiTel Admin, please click the wheel icon on the top-right of MiiTel Analytics.

If you have any questions, please contact Support.